Insights

The Platform The company clients pricing Planner survey Contact Us SCHEDULE A CALL

Planner Feedback Survey

Your Insights.
Stronger Events.

We are gathering insights from planners to improve the process of selecting hotels.

Anonymous

No contact information is needed.

Fast

Most questions are multiple choices.

Useful

Your valuable input will provide insight to help identify where improvements can be made for both planners and hotels

Question 1 of 20

What best describes the kind of planner you are?

Select all that apply.

ProfessionalNon-ProfessionalAssociationCorporateIndependent

How many events do you plan per year?

1-56-1011-2526-5050+

What is the $ value range of the events you plan?

Select all that apply.

Low value events (Under $25,000)Mid value events ($25,000 – $100,000)High value events ($100,000 – $500,000)Very high value events ($500,000+)Varies widely (I plan both low and high value events)

When you select a hotel to receive your RFP, how do they get on your list?

Select all that apply.

Previous experience with the propertyBrand preference or client guidelinesDestination knowledgeRecommendation from a colleague or partnerOnline search or sourcing platformAssumed availability or known fitCorporate already decided on the hotelOther

What immediately disqualifies a hotel before you even consider it?

Select all that apply.

Meeting space does not fitRoom block limitationsLocation is not right for the programPrice expectations are too far offPast negative experienceSlow or unresponsive sales teamHotel style or service level does not alignOther

Which of the following tools or methods do you typically use to send hotel RFPs?

Select all that apply.

CventGroupizeMeetingPackageGroup360Hotel brand websites (e.g., Marriott, Hilton, IHG, Accor)Individual hotel websites (direct RFP forms)Helms BriscoeConference Direct or similar site selection firmsThird-party planning agencies (outsourced sourcing)HotelPlannerVenue marketplaces (e.g., HeadBox, Venue Directory, etc.)Direct email or direct call to hotelsInternal/company preferred hotel listsPast experience / repeat properties

What percentage of RFP responses are actually usable?

0-25%26-50%51-75%76-100%

What immediately disqualifies a hotel after you receive their response?

Select all that apply.

Incomplete or missing informationDoes not meet stated requirementsSlow response timeGeneric or templated responsePricing not aligned with expectationsLack of clarity or detailPoor communication toneOther

What is the typical response time you experience from hotels?

Same Day1 Day2-3 Days4-5 Days5+ Days

Most hotel RFP responses require follow-up to clarify missing or unclear details.

Strongly agreeAgreeNeutralDisagreeStrongly disagree

How much does brand influence your decision?

Significantly influences my decisionModerately influences my decisionSlightly influences my decisionDoes not influence my decision

When two hotels are equal on paper, what actually wins?

Select all that apply.

Responsiveness and speedQuality of communicationFlexibility or willingness to customizePricing valuePrior relationshipCreativity in the proposalConfidence in executionOther

What makes you trust one hotel over another?

Select all that apply.

Prior experienceClear, detailed responseFast response timeReputation or brandPersonal relationship with the salespersonTransparency around pricing, availability, and limitationsOther

What is the most frustrating part of sourcing hotels today?

Select all that apply.

Too many irrelevant responsesNot enough qualified optionsLack of availability visibilityIncomplete responsesSlow response timesHaving to restart the searchManaging communication across hotelsOther

If you could eliminate one step in the sourcing process, what would it be?

Sending the initial RFPFollowing up for missing detailsNarrowing down responsesComparing hotels manuallyCommunicating back-and-forth with hotelsOther

What do you typically do when none of your initial hotel options work?

Restart the search manuallyExpand to more hotels in the same destinationChange datesChange destinationAsk for recommendationsOther

I would value receiving pre-qualified alternative hotel options if my initial choices are unavailable.

Strongly agreeAgreeNeutralDisagreeStrongly disagree

I would prefer to see fewer, better-matched hotel options rather than a larger list.

Strongly agreeAgreeNeutralDisagreeStrongly disagree

How do you feel about a hotel referring your business to another hotel within their portfolio?

Strongly favorSomewhat favorNeutralSomewhat opposeStrongly oppose

If you would like an update on the final results of the research then please provide your email address below.

Thank you!
‍
We truly appreciate your time.
‍
Your answers have been received!

Oops! Something went wrong while submitting the form.

INTERACTIVE SITES © 2026
‍